communication
How can you complain about or praise care?
Sometimes it can feel like we have no voice in eldercare. Yet there are opportunities to give your opinion to people who will listen and can act on your feedback. If not that, they will at least share your experiences for the benefit of others. Talking about the NHS The NHS appears to be becoming […]
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What to do if you suspect your parent is being abused
When we see images of neglect and abuse in the news we hope and pray that it won’t happen to our parents. We often have to trust their wellbeing to strangers, at home or in a care or nursing home. What do we do if we suspect that our parents are being subjected to physical, […]
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How can I coordinate my parent’s care?
Written by Rebecca Lenton As our parents get older their health issues can become complex. At one level hospital consultants are experts in their field but can be focused on the one issue without reference to anything else your parent is being treated for. At the local level your parent may be seeing a variety […]
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Will the “Friends and Family Test” make a difference to hospital care?
Written by Kathy Lawrence Patients now have the opportunity to rate their hospital experience. Kathy explains how the survey works and wonders if it will give the right answers to improve our parents’ experiences. At the beginning of 2013 the UK Government announced that it would be making more use of a “Friends and Family” […]
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Tips on extracting your parent from hospital
Written by Kathy Lawrence If you’re new to parents as in-patients in hospital, then here are a few tips from those who’ve learned from experience. Every hospital trust and private group has its own structures and systems, but here are some pointers to help you get out of the building calmly with most of the […]
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How to report medical negligence in a care home
Medical negligence solicitor Jeanette Whyman, from Wright Hassall, shares her advice for reporting medical negligence when it occurs in a care home and explains how to take legal action should you need to escalate your complaint. The decision to place a parent in care isn’t easy, particularly when abuse cases seem to dominate the news, […]
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More questions to ask when choosing a care home
By Kathy Lawrence How can you really get under the skin of a care home to know if it’s going to work for your parent? There’s plenty of advice on general questions to ask but here are a few more thoughts for you to consider. These questions are based on the experiences of my family […]
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10 good reasons for older people to get into social media
Despite its overwhelming popularity and impact on everyday life, many older people still find the thought of using social media very intimidating. By helping parents take those first tentative steps to get online, you can play a key role in combating the appalling trend of loneliness that exists among the over 65s. Care home operator […]
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How to keep your parent safe and prevent wandering
Wandering can be a common problem as our parents get older and perhaps have mental health challenges to cope with. Dementia is often the cause of wandering in later life which brings its own difficulties in terms of managing your parent’s safety and independence. Whether your parent has developed a tendency to wander away from […]
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What to expect from your chosen care home
Helping your parent into care can be a difficult decision especially when you don’t know what to ask from your parent’s care provider. Kris Scotting, an expert in nursing and care home management, answers some of your top concerns about the working practices of care homes and what you can expect. A good care home […]
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