GPs
Getting the most out of visits to the doctor
How NHS GP videoconference consultations work
by Kathy Lawrence As the UK government has just announced that videoconferencing with GPs is the way forward for the NHS in England, we’re talking about how the service works, and whether it’s something that can help older people. Experiencing LIVI for the first time Our local GP practices have been contacting patients to let […]
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How can you complain about or praise care?
Sometimes it can feel like we have no voice in eldercare. Yet there are opportunities to give your opinion to people who will listen and can act on your feedback. If not that, they will at least share your experiences for the benefit of others. Talking about the NHS The NHS appears to be becoming […]
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How can I coordinate my parent’s care?
Written by Rebecca Lenton As our parents get older their health issues can become complex. At one level hospital consultants are experts in their field but can be focused on the one issue without reference to anything else your parent is being treated for. At the local level your parent may be seeing a variety […]
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Will the “Friends and Family Test” make a difference to hospital care?
Written by Kathy Lawrence Patients now have the opportunity to rate their hospital experience. Kathy explains how the survey works and wonders if it will give the right answers to improve our parents’ experiences. At the beginning of 2013 the UK Government announced that it would be making more use of a “Friends and Family” […]
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