GPs
Getting the most out of visits to the doctor
How can you complain about or praise care?
Sometimes it can feel like we have no voice in eldercare. Yet there are opportunities to give your opinion to people who will listen and can act on your feedback. If not that, they will at least share your experiences for the benefit of others. Talking about the NHS The NHS appears to be becoming […]
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How can I coordinate my parent’s care?
Written by Rebecca Lenton As our parents get older their health issues can become complex. At one level hospital consultants are experts in their field but can be focused on the one issue without reference to anything else your parent is being treated for. At the local level your parent may be seeing a variety […]
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Will the “Friends and Family Test” make a difference to hospital care?
Written by Kathy Lawrence Patients now have the opportunity to rate their hospital experience. Kathy explains how the survey works and wonders if it will give the right answers to improve our parents’ experiences. At the beginning of 2013 the UK Government announced that it would be making more use of a “Friends and Family” […]
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